Terms of Service
Version: 1.1 Effective: 21 October 2026
BoothApps.ai is a business service for photo booth and event companies. You buy one Workflow for one event, connect your booth software to it, and the Workflow turns guest photos into AI-generated images, personalized reports and, on some Workflows, short videos, and sends them to your guests.
BoothApps.ai is operated by:
Innova.uno Sp. z o.o. Byslawska 84, 04-993 Warsaw, Poland KRS 0000417704, registered with the District Court for the capital city of Warsaw, XIV Commercial Division of the National Court Register NIP (VAT ID): PL5213629718 REGON: 146081689 Share capital: PLN 5,000 Email: support@boothapps.ai
In these Terms, "we", "us" and "our" mean Innova.uno Sp. z o.o. "You" and the "Customer" mean the business that holds the BoothApps.ai account.
This is a business-to-business service. It is offered to businesses and professionals who operate photo booths and event services. It is not offered to consumers. If you nevertheless buy as a consumer, any rights you have under mandatory consumer law still apply and are described in section 18.
1. Acceptance, eligibility and related documents
1.1 How you accept these Terms
You accept these Terms by ticking the acceptance box when you create your account, or when you are asked to accept a new version before continuing to use the service. If you do not accept them, you may not use BoothApps.ai.
We record which version of these Terms you accepted and when.
1.2 Authority to bind your business
If you accept these Terms on behalf of a company, partnership or other legal entity, you confirm that you are authorized to bind that entity. In that case "Customer" means that entity.
1.3 Age and business capacity
You must be at least 18 years old and act in a business or professional capacity. You must not be established in, or buying for an event in, a territory we do not serve (section 11).
1.4 Documents that form part of this agreement
These Terms incorporate the following documents by reference. They apply to you as part of this agreement:
- Privacy Policy - how we handle personal data for which we are the controller
- Data Processing Agreement - how we process event guest data on your instructions
- Refund Policy - the full refund rules summarized in section 5
- Cookie Policy - cookies and similar technologies on our website
- Subprocessor Register - the providers we use, what each receives and where it is located
1.5 Language
These Terms are written in English and English is the language of the contract. If we publish a translation, it is provided for convenience only and the English version governs.
2. The service
2.1 What BoothApps.ai is
BoothApps.ai is a catalog of ready-made AI Workflows for photo booths. A Workflow is a pre-built processing pipeline: your booth software sends a guest photo and, on some Workflows, the guest's survey answers to a unique web address; the Workflow generates an AI image and any accompanying report or video and returns links that can be sent to the guest.
A Purchase is the right to run one Workflow for one event. Where these Terms say Workflow Purchase, they mean a Purchase of the Workflow itself, as distinct from a Top-up Pack or a Video Add-on bought for it. A Transformation is one submission processed by the Workflow, producing one set of Outputs. Outputs are the files the Workflow generates (images, reports, videos). A Guest is a person who uses your booth at your event. The Event Date is the date you enter at checkout.
2.2 What a Purchase includes
| Included | Detail |
|---|---|
| 500 Transformations | The allowance for that Purchase |
| 15 Complimentary Test Transformations | For setting up and testing before the event; they do not count against the 500 |
| Booth Connection | A unique connection address for your booth software plus a password, both issued to you in the dashboard |
| Dashboard | Setup flow, live usage tracking, purchase management |
| Output gallery | Browse and download the files your Workflow produced |
| ZIP download | Download all Outputs of a Purchase as a single archive |
| Off-booth sync tool | Optional desktop tool that downloads new Outputs into a local folder on a sharing station |
| Guest delivery | On Workflows that include it, delivery of Output links to Guests by SMS or email (section 2.6) |
| Email support | support@boothapps.ai (section 8.5) |
| Output storage | Outputs kept for at least 365 days after the Event Date (section 6.3) |
Video Outputs are included only where the Workflow supports video and you bought a Video Add-on at checkout (section 4.7).
2.3 What counts as a Transformation
One Transformation is one submission to your Booth Connection, processed through the Workflow to produce Outputs. A submission that the Workflow rejects before any AI generation takes place, for example because automated moderation refuses the photo, does not consume a Transformation from your allowance.
2.4 Setup and activation
Payment unlocks the setup flow for that Purchase in your dashboard. You complete the setup yourself: you upload the assets the Workflow needs, choose the guest delivery method, set the message templates and, where the Workflow uses a static video overlay, upload the overlay file. When the setup is complete you activate the Purchase from the dashboard. Activation is the point at which the Workflow is created for you and your Booth Connection starts working.
We do not activate Purchases on your behalf as a matter of course. We may activate a Purchase manually where a Customer needs a non-standard configuration and asks us to.
You choose when to activate. We recommend activating and running a test with your booth software several days before the Event Date, so that any integration problem can be resolved by email support in good time (section 8.5).
2.5 Event details
At checkout you enter the event name, the Event Date and the number of Guests you expect. The Event Date is used for refund eligibility (section 5) and for the Output storage period (section 6.3), so it must be accurate. If your event is rescheduled, tell us at support@boothapps.ai.
2.6 Guest delivery
Where a Workflow delivers Outputs to Guests, delivery runs on channels you control:
- SMS is sent through your own Twilio account, which you connect in your dashboard. We do not send Guest SMS from a number of ours. You are responsible for that account, its cost and compliance with the messaging rules that apply at your events.
- Email is sent through your own SMTP server if you connect one and complete both verification steps. If you have not connected a verified SMTP server, Guest email is sent through our transactional email provider on your behalf.
Message templates are yours: you set the wording in the dashboard. Links to Outputs sent to Guests are short links on the boothapps.ai domain and stop working 365 days after they are created.
Those links are not protected by a password or a login. Anyone who has the link, or who is forwarded it, can open the Output. That is what allows a Guest to open the file straight from an SMS or an email, and it is a property of this kind of delivery that you accept when you choose it. Treat Output links the way section 2.7 tells you to treat the Purchase identifier.
2.7 Off-booth sync tool
We provide an optional desktop tool that polls your Purchase for new Outputs and copies them to a local folder, for operators who print or share from a separate station. The tool reaches the file list using the Purchase identifier. Treat that identifier as a secret: anyone who has it can list and download that Purchase's Outputs.
2.8 Our role
We are a technology provider. We do not operate booths, attend events or contract with your Guests. You are responsible for:
- your booth hardware, booth software, network and power at the event;
- connecting your booth software to the Booth Connection and testing it;
- everything that happens between you and your Guests, including the information you give them and the consents you collect;
- the quality and suitability of the photos submitted for processing.
2.9 AI providers
Outputs are produced with AI models operated by third parties. The providers and models we use change over time so that we can keep quality and availability up. The current set is published in the Subprocessor Register, which is the authoritative list. A change of AI provider or model is not a change to the service and does not by itself give a right to a refund.
2.10 Early access features
We may make a feature available as early access. Early access features are identified as such, may change or be withdrawn, and are provided without any commitment as to availability or result. Access to the platform may also be granted by invitation while the service is in a limited release.
3. Your account
3.1 Registration
An account needs a valid email address, a password, a phone number for usage alerts, and acceptance of these Terms and the Data Processing Agreement. You must keep your details accurate and current.
3.2 Security
You are responsible for keeping your credentials confidential and for everything done through your account. Tell us at support@boothapps.ai without delay if you suspect unauthorized access. Keep your Booth Connection password confidential in the same way (section 7.4).
3.3 Sessions
For security we limit sessions: an account may hold up to 3 signed-in devices at a time, a session ends after 14 days without activity, and every session ends 60 days after it was created. Signing in again restores access.
3.4 One account per business
One account per business entity is the standard arrangement. If you need several people to work in one account, write to support@boothapps.ai.
3.5 No transfer
You may not sell, assign, share or otherwise transfer your account, your Purchases or your Booth Connection to anyone else without our prior written consent.
4. Purchases, prices and payment
4.1 One-off purchases, no subscriptions
Every Purchase is a single, one-off payment for one Workflow and one event. There are no subscriptions, no recurring charges and no stored payment instrument that we can charge on our own initiative.
Unused Transformations belong to the Purchase they were bought for. They do not move to another Purchase and they lapse with it (section 6.1).
4.2 Prices and currency
Prices are shown on our website and in your dashboard before you buy. All prices are stated in US dollars and are net of tax: sales tax, VAT or GST is calculated and added at checkout by our payment provider, according to the billing address you give there.
If you are outside the United States, the payment page may show the same price converted into your own currency. That conversion, including the currency-conversion margin applied to it, is made by the payment provider, not by us. You can see the exact amount and currency on the payment page before you confirm.
We may change prices at any time. A price change never affects a Purchase already completed.
4.3 Stripe Managed Payments is our merchant of record
Our order process is conducted through Stripe Managed Payments. Link, LLC, a Stripe company, is the merchant of record and the seller of record for all our orders. Your receipt and tax invoice are issued in its name and are marked "Sold through Link". Payments are processed by Stripe. Link provides first-line customer service for the payment and handles returns and chargebacks.
This means your purchase has two legs:
- the payment is a contract between you and Link as merchant of record, governed by Link's own buyer terms. Link collects the payment, calculates and remits tax, and issues the receipt and the tax invoice;
- the service is a contract between you and Innova.uno Sp. z o.o., governed by these Terms.
We do not invoice you directly and we do not take payments directly. When a refund is due, we request it through Stripe and it is paid out from the transaction Link collected (section 5).
Payment does not happen on our website. When you click through to pay, we send you to the payment provider's own hosted payment page at checkout.stripe.com, and you come back to our confirmation page afterwards. We never see or hold your card number.
On your card or account statement the charge appears as LINK.COM* BOOTHAPPS.AI, not as "Innova.uno".
4.4 Invoices and billing details
Link issues the receipt and, where one applies, the tax invoice for every transaction, and sends it by email to the address you enter on the payment page. You manage your orders, your receipts and your invoices at link.com.
Billing details are collected on the payment page, not by us. If you need a company name and a tax identification number on the invoice, switch on the business option on the payment page and enter them before you pay. We no longer ask for a billing address, a company name or a VAT number anywhere in our application, and details cannot be added to an invoice after the payment has gone through.
From the completed payment we receive and store a limited record: the billing country, the business name and tax identification number if you entered them, the billing email address, whether the sale was treated as tax exempt, the type of payment method used, the transaction, invoice and customer identifiers, the invoice number and a link to the invoice PDF, and the amounts and currencies. We never receive or store your card number, the card brand or its last four digits, or the cardholder name.
4.5 Business tax and reverse charge
If you are a business established in the EU outside Poland and you enter a valid VAT identification number on the payment page, the sale is invoiced under the reverse charge and no VAT is added. The tax invoice from Link states this.
If you were charged sales tax or VAT that should not have applied to your business, contact Link through the support link on your receipt or at link.com. Entering the number before you pay is the only reliable route: an invoice is not reissued with a tax number added afterwards.
4.6 Top-up Packs
A Top-up Pack adds a fixed number of additional Transformations to one named Purchase. It is delivered to that Purchase immediately on payment and is used only by that Purchase. A Top-up Pack can be bought only while the Purchase is active.
Top-up Packs are not a balance, a wallet, a voucher or stored value of any kind. They cannot be transferred to another Purchase, to another account or to a third party, and they cannot be paid out in money. Additional Transformations that are not used lapse with the Purchase they were bought for.
4.7 Video Add-ons
On Workflows that support video, a Video Add-on adds a fixed number of video clips to the Purchase. Video Add-ons can be bought only at the checkout of the Workflow Purchase itself. They cannot be added later.
Video generation stops at the number of clips you bought. There is no headroom above that number.
4.8 Promotional codes and discounts
We may issue promotional codes and affiliate discount codes. Unless we say otherwise in writing, a code is personal to the account it was issued for, cannot be combined with another code, has no cash value and cannot be exchanged for money. We may withdraw a code, or refuse to honor it, where it is used outside its stated conditions, distributed without our approval or used to abuse the offer. Withdrawing a code never affects a Purchase already completed at the discounted price.
4.9 Taxes on your side
Prices are net of tax. Any tax, duty or charge that applies to your own business, your use of the Outputs or your events is yours to handle.
5. Refunds
The full rules are in the Refund Policy, which forms part of this agreement. In summary:
- Workflow Purchases. A full refund is available if both conditions are met: the request is made before the Event Date entered at checkout, and no more than the 15 Complimentary Test Transformations have been used on that Purchase. Once more than 15 Transformations have been used, or once the Event Date has passed, the Purchase is not refundable except under the remedies below.
- Top-up Packs are refundable in full within 14 days of the top-up transaction if none of the additional Transformations has been used. Video Add-ons are refundable together with the Purchase under the Workflow rule if no video has been generated.
- Output quality. Dissatisfaction with the style, look or artistic quality of an AI Output is not a ground for a refund (section 8.4).
- Failures on our side. If we fail to deliver, or a defect attributable to us affects your event, our first remedy is to restore the service or to re-issue the affected Transformations or an equivalent Workflow for a future event at no charge. If we cannot, the affected Purchase is refunded, proportionately where only part of it was affected. Refusals of individual photos by automated moderation, and delays caused by your booth software, network, Twilio account or SMTP server, are not defects.
- How to ask. Use the support link on your Link receipt or the refund option in your order at link.com. You can also write to support@boothapps.ai and we will handle it. Approved refunds go back to the original payment method; card refunds usually appear within 3 to 5 business days.
- The payment provider's own discretion. Independently of our rules, Stripe may refund a transaction without our approval: where we do not answer a buyer's refund request within 48 hours, and in defined cases within 60 days of the transaction. Submitting a request does not guarantee a refund, and a refund granted this way is not an admission that the Purchase was defective.
- Countries we do not serve. An order paid with a billing address in a country we do not serve is not fulfilled. Without you having to ask, we refund that transaction in full automatically, and we email you about it (section 11).
- Effect of a refund. A Purchase refunded in full, and a Purchase whose payment is reversed by a chargeback decided against us, is cancelled: the Workflow is deactivated and its Booth Connection stops working. A partial refund is reviewed case by case. Outputs already delivered to Guests are unaffected. Outputs still stored with us follow the retention rule in section 6.3.
- Chargebacks. Contact Link or us before asking your bank or card issuer to reverse a charge. Access to the Purchase may be suspended while a chargeback is reviewed. Chargebacks are handled end to end by Stripe as merchant of record. A chargeback that we reasonably consider fraudulent or abusive, for example a non-delivery claim for a Workflow that has processed Guest photos, may lead to the Purchase being blocked and the account terminated.
- Mandatory rights. Nothing in these Terms or in the Refund Policy limits rights you have under mandatory law. Where a buyer is nevertheless a consumer, statutory rights are exercised through Link as merchant of record and are not restricted by us.
6. Usage limits and Output storage
6.1 The allowance belongs to the Purchase
Each Purchase carries its own allowance: the 500 included Transformations, the 15 Complimentary Test Transformations, and any additional Transformations from Top-up Packs bought for that Purchase. The allowance is used by that Purchase only, does not move to another Purchase and does not survive it. Unused Transformations lapse with the Purchase and are not refunded or paid out.
The 15 Complimentary Test Transformations do not count against the 500 included Transformations, and using them does not affect your refund rights (section 5). They are part of the allowance for the purpose of the hard limit in section 6.2, which is calculated on the whole of it.
6.2 Usage notifications and the hard limit
We track usage live in the dashboard and send notifications as you approach the limit:
| Usage of the allowance | How we notify you |
|---|---|
| 70 percent | |
| 85 percent | |
| 95 percent | Email and SMS |
| Hard limit reached | Email and SMS |
For image Transformations there is headroom above the allowance: processing continues up to 115 percent of the allowance for that Purchase, so that an event does not stop mid-way. At that hard limit, image processing pauses, your Booth Connection returns an error to your booth software, and processing resumes as soon as a Top-up Pack is added to the Purchase.
Video has no headroom: video generation stops at exactly the number of clips bought with the Video Add-on.
SMS notifications go to the phone number on your account. Keep it current, because the 95 percent and hard limit alerts are the ones that reach you during a live event.
6.3 Output storage
We keep the Outputs of a Purchase for at least 365 days after the Event Date. After that period we may delete them, and deleted Outputs cannot be recovered. Outputs are also deleted as part of account deletion under the Data Processing Agreement (section 15.4).
Download what you need to keep while it is available, using the gallery, the ZIP download or the off-booth sync tool. We are not a backup service and you should not rely on us as your only copy.
7. Acceptable Use Policy
This section is our Acceptable Use Policy. It applies to your use of BoothApps.ai and to everything you submit through it.
7.1 Permitted use
You may use BoothApps.ai to run professional photo booth and event experiences: weddings, corporate events, conferences, trade shows, parties and similar gatherings, for your own clients and your own events.
7.2 Your obligations toward Guests
You are the party standing in front of the Guest. Before a Guest's photo is submitted to a Workflow, you must:
- Obtain the Guest's explicit consent to their photo being processed to produce an AI-generated image of them, and to the delivery of the result to the phone number or email address they give you.
- Tell the Guest that the result is AI-generated. The image is a stylized AI interpretation of their photo, not a photograph.
- Tell the Guest that the Workflow estimates apparent gender presentation from the photo in order to choose the matching artwork. The estimate is an estimate and not a finding of fact about the person, it is not stored with an identity, and it is used only inside the generation step. We provide suggested wording in our documentation.
- Not submit photos of a person under 18 without the consent of that person's parent or legal guardian, and address your events to adults.
- Not submit a photo of anyone other than the Guest in front of the booth without that person's consent.
- Use Outputs only within the scope of the consent the Guest gave you.
As the controller of Guest data you are responsible for the lawful basis of the processing and for the privacy information the Guest receives. Our respective data protection roles and obligations are set out in the Data Processing Agreement.
7.3 Prohibited content
Do not submit, generate or attempt to generate:
- sexual or sexualized content;
- any sexualized depiction of a minor. We report such material to the competent authorities and terminate the account immediately;
- violence, gore or content glorifying either;
- hate symbols, or content that harasses, degrades or discriminates against a person or group;
- impersonation of a real person other than the Guest in front of the booth, including public figures;
- political disinformation or content presented as a genuine record of something that did not happen;
- content that infringes a third party's intellectual property or image rights;
- content that is unlawful under Polish law or under the law of the place where your event is held.
7.4 Prohibited conduct
Do not:
- reverse engineer, decompile or attempt to extract the source code, prompts or workflow logic of the platform, or use Outputs to recreate a competing Workflow;
- scrape, crawl or bulk-extract data from the platform, or use it for bulk image processing unconnected to a photo booth event;
- exceed or attempt to bypass usage limits, rate limits or the hard limit by technical means;
- resell, sublicense, white-label or otherwise make the service available to a third party as your own without our written agreement;
- circumvent the geographic restrictions in section 11, including by giving a false billing address or business location;
- publish or share your Booth Connection address or its password, or allow a third party to submit through them;
- interfere with the platform's infrastructure, security or availability, or attempt to access another Customer's data.
7.5 Moderation and refusal
Photos submitted to a Workflow pass through the automated moderation of the AI providers we use. We may refuse or stop processing content that moderation rejects or that breaches this section. Refusals of individual photos are normal operation of the service, not a defect, and do not give a right to a refund.
7.6 Enforcement
Where we reasonably believe this section has been breached, we act in proportion to what happened. In the normal case we warn you first and give you the chance to fix it. We may suspend a Purchase, a Booth Connection or your account where the breach is serious or continuing, and we may terminate the agreement under section 15.3. Breaches involving unlawful content, sexualized depictions of minors, fraud or chargeback abuse may lead to immediate suspension and termination without a prior warning.
7.7 Responsibility for your own breaches
You are responsible for your own acts and omissions, in particular for submitting a third party's image without a basis and for the information and consents you owe your Guests. Where a third party brings a justified claim against us and that claim arises from your culpable and unlawful act or omission, with an adequate causal link, you compensate us for the resulting loss. This is not a general indemnity and it does not exclude or limit our own obligations and liability under mandatory law, including our duty to act on a credible report of unlawful content.
8. Availability and quality
8.1 The service is provided as it is
We provide BoothApps.ai on a commercially reasonable efforts basis. We do not give an availability guarantee or a service level agreement. The speed and success of processing depend, among other things, on external AI providers, hosting providers and telecommunications operators, and a share of submissions is refused by automated moderation.
Where an AI provider for image generation fails or degrades, the platform routes the job to an alternative provider automatically. This reduces the effect of a single provider outage, but some submissions may still fail before the fallback takes over, and not every processing step has an alternative provider available.
8.2 Processing time
A Transformation usually completes in under a minute, and video takes longer. These are observations, not commitments. Configure your booth software with a timeout of at least 90 seconds so that a slower run is not cut off by the booth. We do not guarantee any processing time.
8.3 Test before the event
Test your integration with the booth software you will actually use, on the connection you will actually use, well before the Event Date. The 15 Complimentary Test Transformations exist for this. We do not provide live on-site support during events and cannot promise to resolve an issue while an event is running.
8.4 AI Outputs
AI Outputs are an artistic interpretation of the input photo, not a photograph and not a likeness. You accept that:
- the same photo can produce different results on different runs;
- results depend heavily on the input photo: framing, lighting, background and how the subject is positioned;
- results may differ from previews, sample galleries or your own expectations;
- results may contain artifacts or unexpected details, which is inherent to generative AI;
- text and figures in generated reports are produced by AI models and may be inaccurate;
- the models and providers behind a Workflow change over time.
We do not guarantee any particular visual result, resemblance, accuracy or fitness for a particular purpose. You are responsible for reviewing whether the Outputs are suitable for your event and your audience before you use or share them.
8.5 Support
Email support is included with every Purchase, at support@boothapps.ai. We aim to respond within 1 to 2 business days. That is a target, not a guaranteed response time.
Questions about the payment itself, the receipt, the invoice or the status of a refund go to Link first, through the support link on your receipt or at link.com. Link escalates to us where the question is about the service rather than the payment. Refund requests are the exception to the 1 to 2 business day target: the payment provider may refund a transaction on its own if we do not answer a buyer's refund request within 48 hours, so we read and answer those daily.
Support covers the Booth Connection, activation and setup, dashboard access, Output delivery and account questions. It does not cover aesthetic consulting on AI results, custom Workflow development, or configuring third-party booth software.
8.6 Maintenance and suspension of the service
We may temporarily suspend all or part of the service for maintenance, for security reasons, to prevent abuse, or where a legal requirement obliges us to. We give advance notice where that is practicable, and we tell you without undue delay in any case.
9. Intellectual property
9.1 The platform is ours
We own all rights in the BoothApps.ai platform: the software, the dashboard, the Workflow designs and their processing logic, the prompts, the report structures and scoring methods, our documentation, and our names, logos and branding. Nothing in these Terms transfers any of that to you. You may not use Outputs or their structure to reproduce or recreate a Workflow or a competing service.
9.2 Your content
Photos, logos, brand assets, overlay files, templates and other material you or your Guests supply remain yours, or the property of whoever owns them. You grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, adapt and transmit that material only as far as needed to provide the service to you, including through the providers listed in the Subprocessor Register, and for as long as the Purchase and the Output storage period last.
You confirm that you hold the rights or permissions needed for the material you supply, including for any brand, sponsor or third-party marks that appear in your event branding, and that its use in Outputs is lawful where your event takes place.
9.3 AI Outputs
To the extent that rights in an Output exist and we are able to grant them, you receive all of them, for any use, from the moment the Output is generated. We keep only what we need in order to store the Output and serve it to you and your Guests during the storage period.
The legal status of AI-generated material is not settled everywhere, and Outputs may also be subject to the terms of the AI provider that produced them. We do not warrant that an Output is free of third-party rights. You are responsible for how you use, publish or commercialize an Output.
9.4 No training on your content
We do not use your content, your Guests' photos or the Outputs to train AI models.
The standard we apply when we select an AI provider is that its terms exclude training on content sent through its API, and, where a provider offers a contractual or account-level control for this, we enable it. That is our selection standard, not a warranty about every provider: the contractual position of each provider, including whether it may train on content and what it has actually given us in writing, is recorded provider by provider in the Subprocessor Register. We can rely only on each provider's contractual commitments and published terms; we cannot audit their internal practice.
9.5 Feedback
If you send us feedback, ideas or feature requests, we may use them without restriction and without any obligation or payment to you. You keep the right to use your own ideas as you wish.
9.6 Our marks
You may state factually that you use BoothApps.ai. You may not use our name, logo or Workflow names in a way that suggests a partnership, endorsement or affiliation without our written consent.
10. Third-party services
10.1 What the service depends on
BoothApps.ai runs on third-party services: AI model providers, our payment provider for payments and tax, Cloudflare for output storage and delivery, our hosting providers, Renderform for branded overlays, Twilio for usage alert SMS, and an email provider for transactional and fallback Guest email. The current list, with the role and location of each provider, is in the Subprocessor Register.
10.2 Provider changes
We may add, replace or remove providers. Changes to providers that process Guest personal data are notified as set out in the Data Processing Agreement and reflected in the Subprocessor Register. A provider change is not, by itself, a material change to the service.
10.3 Third-party failures
We are not liable for outages, degradation or data loss caused by a third-party provider, beyond what section 14 says about our own liability. Where a provider failure affects your event, we investigate and, where we reasonably can, reprocess the affected submissions. We cannot promise recovery.
10.4 Your own third-party accounts
Your Twilio account, your SMTP server, your booth software and any other service you connect are your responsibility, governed by your contract with that provider, and paid for by you. We are not responsible for their cost, availability, terms or compliance obligations.
11. Countries we do not serve
11.1 Restricted territories
BoothApps.ai is not offered to customers whose billing address is in:
- Cuba, Iran, North Korea, Syria, Russia or Belarus, which are subject to sanctions regimes; or
- Poland, which we do not serve for operational reasons.
We may update this list.
11.2 How the restriction is enforced
The restriction is enforced at payment, using the billing country recorded on the payment page. Where a completed order carries a billing address in a restricted country, we do not create the Purchase, nothing is set up on your account, a full refund of that transaction is issued without you having to ask, and we email you and our administrators about it.
Some of the sanctioned countries above are additionally blocked by our payment provider before the payment can even be made.
We do not block by IP address and we do not check location at registration.
11.3 Circumvention
Giving a false billing address, a false business location or otherwise circumventing this section is a material breach of these Terms. We may terminate the agreement immediately in that case, and Purchases forfeited as a result of your breach are not refunded.
12. Data protection
12.1 Roles
- For Guest data processed through a Workflow (photos, survey answers, contact details, prompts and Outputs), you are the controller and we are the processor. We process it on your documented instructions under the Data Processing Agreement, which forms part of this agreement and prevails over these Terms on questions of data protection.
- For your account, billing, website and affiliate data, we are the controller. What we do with it is described in the Privacy Policy.
- For checkout and payment data, our payment provider is an independent controller, not our processor. Its handling of that data is governed by its own privacy notice, and its identity and role are recorded in the Subprocessor Register.
12.2 Your duties as controller
You decide why and how Guest data is processed through the Workflows you buy. You are responsible for the lawful basis, for the information you give Guests, and for handling their requests. Section 7.2 sets out the minimum we require of you.
12.3 Security
We apply technical and organizational measures appropriate to the risk, described in the Data Processing Agreement. Report any suspected security incident to support@boothapps.ai without delay.
12.4 Subprocessors
The providers that may process Guest data on our behalf are listed in the Subprocessor Register. We notify changes and you may object, as set out in the Data Processing Agreement.
13. Confidentiality
Each party keeps confidential the commercial, technical and organizational information of the other party that it receives in connection with this agreement, for the term and for 2 years after it ends. Confidentiality does not cover information that is publicly available, that was lawfully obtained from a third party, that the receiving party developed independently, or that must be disclosed by law or by a competent authority.
Each party may disclose confidential information to its staff and contractors who need it and who are bound by equivalent obligations.
14. Liability
14.1 Warranties
Except as expressly stated in these Terms, the service is provided as it is and as available, and we exclude all implied warranties to the extent the law allows, including warranties of merchantability, fitness for a particular purpose, non-infringement and accuracy of AI Outputs.
14.2 Indirect loss
Neither party is liable to the other for indirect or consequential loss, lost profits, loss of revenue, loss of business or business opportunity, loss of goodwill or reputational harm, or the cost of procuring substitute services, whatever the basis of the claim.
14.3 Cap
Subject to section 14.4, the aggregate liability of each party arising out of or in connection with these Terms, including the Data Processing Agreement, section 7.7 and any third-party claim, is limited to the greater of:
(a) the amounts paid by the Customer for the Purchase to which the claim relates, together with any other Purchases made in the 12 months before the event giving rise to the claim; and
(b) USD 500.
14.4 What the cap and the exclusions do not cover
Sections 14.2 and 14.3 do not apply to:
- damage caused intentionally;
- liability that cannot be limited or excluded under applicable mandatory law, including liability for death or personal injury caused by negligence and liability for fraud;
- breach of the confidentiality obligations in section 13;
- unlawful use of the other party's intellectual property or of a person's image;
- the Customer's obligation to pay for Purchases made.
14.5 The cap governs the parties only
Sections 14.2 to 14.4 govern the liability of the parties between themselves. They do not limit the rights of data subjects, nor the powers of a supervisory authority. Each party's liability as controller or processor toward data subjects and toward a supervisory authority follows directly from the law.
14.6 Data protection: each party answers for its own breaches
Each party is liable for its own breaches of data protection law and of image rights. Where one party has to pay a third-party claim, an authority's decision, an administrative fine, procedural costs or compensation that arises from the other party's breach of those rules, the party in breach compensates it by way of recourse. This reflects the allocation under Article 82 GDPR. Neither party gives the other a general indemnity.
14.7 Third-party claims
A party compensates the other for loss caused by a justified third-party claim only where the loss results from that party's culpable and unlawful act or omission, with an adequate causal link. Amounts payable under this section are covered by the cap in section 14.3.
14.8 Mandatory law
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable mandatory law. Where a limitation in these Terms is ineffective under such a rule, the rest of the section continues to apply.
14.9 Limitation periods
Statutory limitation periods apply as they stand. Neither party's time to bring a claim is shortened by these Terms.
14.10 Force majeure
Neither party is liable for a failure or delay in performing its obligations, other than payment obligations already due, caused by circumstances beyond its reasonable control, including natural disasters, war, civil unrest, epidemic, strike, failure of power or telecommunications, failure of internet or cloud infrastructure, failure of a third-party AI provider not caused by that party, cyberattack, or an act of a public authority. The affected party notifies the other without undue delay, does what it reasonably can to limit the effect, and resumes performance as soon as it can. If the situation lasts more than 30 days, either party may terminate the affected Purchase and section 5 applies to what was not delivered.
15. Term, suspension and termination
15.1 Term
This agreement starts when you accept these Terms and continues while you hold an account. Each Purchase runs alongside it, from payment until the Purchase has been used, refunded, deactivated or otherwise ended.
15.2 Termination by you
You may stop buying at any time, and you may delete your account at any time (section 15.4). Deleting your account does not by itself entitle you to a refund of a Purchase; the Refund Policy governs that.
15.3 Suspension and termination by us
We may suspend your access, a Booth Connection or a Purchase, or terminate this agreement, where:
- you materially breach these Terms, including the Acceptable Use Policy in section 7;
- you submit unlawful content;
- there is fraud, chargeback abuse or non-payment;
- you circumvent the restrictions in section 11;
- we are required to do so by law or by a competent authority.
Where it is proportionate, we warn you first, state what has to change and give you a reasonable period, normally 14 days, to fix it. Where the breach is serious, in particular unlawful content, fraud or a risk to other Customers or to Guests, we may suspend or terminate immediately.
Purchases that are used up, or that are forfeited because of your breach, are not refunded.
15.4 Deleting your account
You can request deletion in your account settings, confirming with your password. On request, all your sessions end immediately and a 30-day grace period starts. To cancel a deletion during the grace period, write to support@boothapps.ai and our team will restore the account. After the grace period your account data is deleted, and records we are required to keep, such as transaction records, are retained as described in the Privacy Policy.
15.5 What happens when this agreement ends
- Your right to use the platform ends.
- Booth Connections stop working.
- Outputs stay available for download for at least 30 days after termination, unless you have asked for deletion or the termination is because of unlawful content, in which case they may be removed immediately.
- Unused Transformations and unused video clips lapse and are not refunded.
- Sections 5, 7.7, 9, 12, 13, 14, 18 and 19 survive termination, together with any other provision that by its nature is meant to.
15.6 If we discontinue a Workflow or the service
We may withdraw a Workflow from the catalog at any time. If we withdraw a Workflow you have already bought before its Event Date, or make a change to it that materially and adversely affects it before you use it, you are entitled to a full refund of that Purchase. If we discontinue BoothApps.ai as a whole, we give registered Customers at least 90 days' notice and refund Purchases whose event has not yet taken place.
16. Affiliate Program
16.1 What the program is
We operate a referral program. You apply from your dashboard and we approve applications at our discretion. Approval gives you a personal referral code and a referral link. Participation is non-exclusive on both sides and creates no employment, agency, partnership or joint venture.
16.2 Who can join
To take part you must:
- hold an account in good standing with at least one Purchase;
- act as a business, not as a private individual;
- not be resident or established in Poland or in any other territory listed in section 11.
We may ask for information to verify your business status and tax residency, and we may decline or end participation without giving reasons.
16.3 Tiers
| Tier | Discount for the referred customer | Your commission |
|---|---|---|
| Standard | 5 percent | 20 percent |
| Conversion | 10 percent | 15 percent |
| Custom | Agreed with us | Agreed with us |
Commission is calculated on the amount actually paid by the referred customer after any discount. Your tier and code are assigned when we approve you and can be changed by agreement.
16.4 Attribution
Commission is earned when the referred customer enters your referral code on the payment page. The code is what attributes the sale, and it also gives the referred customer the discount for your tier.
Your referral link additionally records the code in the referred customer's browser storage for 30 days from the click, so that the code is easy to find again. Last click wins: if several referral codes were stored, the most recent one is the one shown. Storing the code does not by itself attribute a sale; the code has to be used at payment. A referral is attributed only where the sale is completed and paid.
16.5 Payouts
| Term | Detail |
|---|---|
| Minimum payout | USD 100 of accrued commission |
| Frequency | Monthly, where the minimum is met |
| Methods | PayPal or bank transfer |
| Conversion option | You may take commission as additional Transformations instead of money, with a 20 percent bonus on the converted amount |
Commission becomes payable once the referred Purchase is no longer refundable. We may hold a payout while we verify that referrals are genuine.
16.6 Reversal of commission
Commission is reversed where the referred Purchase is refunded or charged back, or where the referral was generated through fraud, self-referral or a breach of section 16.7. Commission not yet paid is reversed. Commission already paid is set off against your future payouts or, where there are none, invoiced to you.
16.7 What affiliates must not do
- Self-referral: using your own code for your own Purchases, or for an entity you control.
- Misrepresentation: false, misleading or exaggerated claims about BoothApps.ai, its results or its prices.
- Bidding on our brand: paid search or paid social advertising on "BoothApps", "BoothApps.ai", "Innova.uno" or close variants, without our written permission.
- Coupon sites: posting codes to coupon, deal or cashback sites without our written approval.
- Incentivized or artificial traffic: paying for clicks, using bots, or manipulating attribution in any way.
- Spam: unsolicited bulk email or messaging, or any promotion that breaches applicable marketing law.
16.8 Ending participation
Either of us may end your participation at any time on notice. We may end it immediately for fraud or for a breach of section 16.7, and in that case unpaid commission is forfeited. Otherwise, commission already earned and above the minimum is paid in the next payout cycle. We may change or close the program on reasonable notice to active affiliates.
16.9 Confidentiality and tax
Your commission rate, any custom terms and your payout amounts are confidential and may not be published without our written consent. You are responsible for declaring and paying any tax due on commission in your own jurisdiction. We provide payout records on request; we do not give tax advice.
17. Changes to these Terms
We may change these Terms, for example to reflect a change in the service, in the providers we use, in security requirements, or in the law.
- Material changes: we give at least 14 days' notice by email to the address on your account and in the dashboard, stating the effective date. You may terminate this agreement before that date if you do not accept the change. If you continue to use the service after the effective date, the new version applies to you.
- Changes required by law, and changes that only add a feature or clarify wording, may take effect when they are published.
- Your Purchases are not rewritten. The version of these Terms in force when you made a Purchase governs the commercial terms of that Purchase: its price, its allowance and the refund rule that applies to it.
Each version is numbered and dated; earlier versions remain available on request.
18. Governing law and disputes
18.1 Governing law
These Terms and any non-contractual obligations arising from them are governed by the law of the Republic of Poland, excluding its conflict of law rules and the UN Convention on Contracts for the International Sale of Goods.
This choice concerns the service contract between you and us. The payment leg of your order is a separate contract with Link as merchant of record and is governed by Link's own buyer terms.
18.2 Talking first
Before starting proceedings, please write to support@boothapps.ai describing the issue. We answer within 30 days. Most problems are faster to solve this way.
18.3 Courts
For business customers, the courts competent for the city of Warsaw, Poland have jurisdiction over any dispute arising out of or in connection with these Terms.
18.4 Mandatory consumer protection
If you nevertheless qualify as a consumer under the law of the country where you live, that choice of law and that choice of court do not deprive you of the protection of mandatory rules of your own law, and you may bring proceedings in the courts of your place of residence where that law so provides.
18.5 No arbitration
Nothing in these Terms requires either party to arbitrate.
19. General
19.1 Entire agreement
These Terms, together with the documents listed in section 1.4, are the entire agreement between you and us about BoothApps.ai and replace any earlier understanding on the same subject. Nothing in this section limits liability for fraudulent misrepresentation.
19.2 Order of precedence
If there is a conflict, the following order applies: (1) these Terms; (2) the Data Processing Agreement; (3) the Refund Policy; (4) the Privacy Policy and the Cookie Policy, each for its own subject matter. On any question of data protection the Data Processing Agreement prevails over these Terms.
19.3 Severability
If a provision of these Terms is invalid or unenforceable, the rest stays in force. The invalid provision is replaced by the applicable legal rule, or by a valid provision that comes closest to what the parties intended.
19.4 No waiver
If we do not enforce a provision, that is not a waiver of it. A waiver is effective only if given in writing and applies only to the case it was given for.
19.5 Assignment
You may not assign this agreement or any rights under it without our prior written consent. We may assign it to a company in our group or to a successor in a merger, acquisition or transfer of the business to which it relates, provided the successor takes on our obligations. We tell you if we do.
19.6 Notices
Notices to you are sent by email to the address on your account and are treated as received on the next business day after sending. Notices to us go to support@boothapps.ai. Keep the email address on your account current, because it is how we reach you about usage limits, changes to these Terms and problems with your Purchases.
19.7 Independent businesses
We and you are independent businesses. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship, and neither party may bind the other.
20. Contact
Innova.uno Sp. z o.o. Byslawska 84, 04-993 Warsaw, Poland KRS 0000417704, District Court for the capital city of Warsaw, XIV Commercial Division of the National Court Register NIP (VAT ID): PL5213629718 | REGON: 146081689 Email: support@boothapps.ai
For questions about a payment, an invoice or a refund you may also contact Link, our merchant of record, through the support link on your receipt or at link.com.