Simple per-event pricing

One price covers one experience for one event: the transformation package (500 transformations by default, with the exact number shown on each experience page), 15 complimentary test transformations for pre-event testing, the operator dashboard with real-time usage tracking, the output gallery with ZIP download, usage alerts, customizable SMS and email templates, pre-designed event screens and booth configuration files, and the integration documentation. Guest delivery is built in – you connect your own email (SMTP) and SMS (Twilio) accounts, so sender identity and delivery costs stay under your control.

A Transformation is one submission from your booth, processed by the experience to produce the outputs your guest receives. A submission the experience rejects before any AI generation takes place – for example when automated moderation refuses the photo – is not a Transformation and does not come out of your package.

Your dashboard tracks usage in real time and alerts you automatically as you approach the limit of your package, so you are not caught out mid-event. If you do reach it, add a Top-up Pack from your dashboard and the experience keeps running. Image processing has a margin of headroom above the package before it pauses, so an event does not stop the instant the counter is reached.

A Top-up Pack adds transformations to one named Purchase and is bought from your dashboard while that Purchase is active. It belongs to that Purchase only: it cannot be moved to another Purchase or to another account, and it cannot be paid out in money. A Video Add-on adds a fixed number of video clips on experiences that support video, and it is chosen at the checkout of the experience itself – it cannot be added afterwards.

Activation is self-service and you control it. After checkout you complete the setup checklist in your dashboard – upload your brand assets, customize the delivery templates, load the event screens into your booth software – and then switch the Purchase to active yourself. That is the moment your booth connection goes live, so run your test shots before the event rather than on the day.

Yes. Link, a Stripe company, is the Merchant of Record for every order. You enter your business details – company name, address and tax or VAT identifier – on the Stripe payment page, and Link emails you the receipt and the tax invoice with the tax treatment for your country. A valid EU VAT number entered before you pay means the sale is invoiced under the reverse charge. Your orders, receipts and invoices are managed at link.com, and Link handles billing questions and processes any refund.

Full refund before your event date as long as no transformations beyond the 15 complimentary test transformations have been used. Testing your setup therefore never costs you the refund. Top-up Packs and Video Add-ons have their own rules, and both are set out in full in the Refund Policy.